Editorial desk · Chicago
Contact LedgerKest
Questions about a guide, a correction, or a topic you would like us to cover? Send us a message. This form is for editorial questions about the site's content, not for bookkeeping or accounting services. If you are looking for help with your own books, the guides are the place to start.
Reaching the desk
Email is the fastest route to the editorial team. Phone lines are answered during business hours, Central time.
What to write to us about
The most useful messages are specific: a guide that answered your question, a page that is out of date, a product description that does not match what you are seeing, or a topic you would like covered. We also welcome corrections to factual errors. If you are writing about a comparison, mention the page and the tool so we can look at the right section.
- 01Corrections to a figure, a definition, or a step in a workflow guide.
- 02A page that no longer matches how a tool or a process actually works.
- 03A topic you would like to see explained, and why it would help.
What we cannot help with
We are an editorial resource, not an accounting firm. We cannot review your books, advise on your tax situation, or recommend a specific bookkeeper in your area. If your question is about how a workflow applies to your own business, a licensed accountant is the right person to ask. We can help you understand the vocabulary so that conversation is more productive.
Where to look instead
Our bookkeeping automation workflows guide covers the vocabulary most accountants expect you to know.
Response times
We aim to reply to editorial questions within a few business days. Corrections are reviewed on the same schedule, and if a page needs an update, we will make it and note the change. Messages that ask for accounting advice will get a short reply pointing to the relevant guide, since we cannot go further than that.
What happens to your message
Read and answered by the desk
Checked, then the page is updated
Held for guide planning
Short reply with the relevant guide
Mailing address
Our address is 452 Maple Avenue, Suite 200, Chicago, IL 60607, USA. If you would prefer to send something by post, that is the address to use.
We do not have a public office for visitors, so please write or email rather than stopping by.
Phone
Our phone number is +1-312-558-5102. It is monitored during business hours in the Central time zone.
For editorial questions, email is usually faster, since it lets us look at the page you are writing about while we read your message.
Monday–Friday · 9:00 AM – 6:00 PM
The direct email address is [email protected]. This is the fastest way to reach the editorial team.
Include the page name or URL if your message is about a specific guide, and a sentence about what you are seeing. That is usually enough for us to look into it.
Before you write
Check whether your question is already covered on the site. The workflow basics page and the FAQ sections on each guide answer most of the common questions. If you are asking about a specific tool, the relevant comparison page is worth a look first. And if you are asking for accounting advice, the answer will be to talk to a licensed professional, which we will say upfront.
Send a message to the editorial team
This form is for questions about the guides and workflow topics on this site. It is not a request for bookkeeping or accounting services.
Privacy of your message
When you send a message through the form or by email, we use it to respond to your question. We do not sell contact information or add you to a mailing list without your request. The privacy policy explains the full details of how we handle personal data. If you would like your message deleted after we respond, just say so.
Mailing address only
452 Maple Avenue, Suite 200, Chicago, IL 60607, USA. There is no public office to visit, so please write, call, or email rather than stopping by.
Questions we get before people write
Can LedgerKest recommend a bookkeeper?
No. We are an editorial resource, not a directory or a service. A licensed accountant or a local bookkeeping association is a better place to look for a recommendation.
How long does a reply take?
We aim to reply within a few business days. Corrections to a page are reviewed on the same schedule and updated when warranted.
Can I suggest a topic for a future guide?
Yes. Email [email protected] with the topic and why it would be useful. We consider reader suggestions when planning new guides.
Send the question you actually have
Whether you are correcting a number, flagging a stale page, or asking us to cover a topic in bookkeeping automation, a specific message is the one we can act on. If you would rather read first, start with the workflow guides and the editorial standards behind them.